_id	Calendar_Year	Month	Business Area	Data_Measure	Count	Handled	Abandoned
1	2020	Apr	Rates	Calls	19499	18987	497
2	2020	Apr	Land Registry	Calls	0	0	0
3	2020	Apr	Mapping	Calls	2	2	0
4	2020	May	Rates	Calls	19560	17318	2224
5	2020	May	Land Registry	Calls	208	207	1
6	2020	May	Mapping	Calls	2	2	0
7	2020	June	Rates	Calls	47431	44710	2620
8	2020	June	Land Registry	Calls	946	941	5
9	2020	June	Mapping	Calls	18	17	1
10	2020	July	Rates	Calls	19930	19842	79
11	2020	July	Land Registry	Calls	1277	1272	5
12	2020	July	Mapping	Calls	20	20	0
13	2020	August	Rates	Calls	15696	15643	50
14	2020	August	Land Registry	Calls	9371	9303	83
15	2020	August	Mapping	Calls	42	42	0
16	2020	September	Rates	Calls	25646	21495	4147
17	2020	September	Land Registry	Calls	1526	1521	5
18	2020	September	Mapping	Calls	22	19	3
19	2020	October	Rates	Calls	20451	17040	3392
20	2020	October	Land Registry	Calls	1573	1572	1
21	2020	October	Mapping	Calls	25	21	3
22	2020	November	Rates	Calls	28323	18886	9430
23	2020	November	Land Registry	Calls	1715	1712	3
24	2020	November	Mapping	Calls	25	21	3
25	2020	December	Rates	Calls	17143	15539	1601
26	2020	December	Land Registry	Calls	1302	1288	14
27	2020	December	Mapping	Calls	16	16	0
28	2021	January	Rates	Calls	19110	15888	3209
29	2021	January	Land Registry	Calls	1430	1422	8
30	2021	January	Mapping	Calls	21	21	0
31	2021	February	Rates	Calls	18013	12162	5831
32	2021	February	Land Registry	Calls	1597	1591	6
33	2021	February	Mapping	Calls	15	15	0
34	2021	March	Rates	Calls	22708	9535	13049
35	2021	March	Land Registry	Calls	1583	1577	6
36	2021	March	Mapping	Calls	8	8	0