﻿_id	Calendar_Year	Month	Business Area	Data_Measure	Count	Handled	Abandoned
1	2018	Apr	Rates	Calls	23869	23736	136
2	2018	Apr	Land Registry	Calls	1630	1616	13
3	2018	Apr	Mapping	Calls	368	343	20
4	2018	May	Rates	Calls	19960	19829	132
5	2018	May	Land Registry	Calls	1806	1802	4
6	2018	May	Mapping	Calls	367	365	2
7	2018	June	Rates	Calls	14971	14843	118
8	2018	June	Land Registry	Calls	1884	1877	7
9	2018	June	Mapping	Calls	342	335	7
10	2018	July	Rates	Calls	12269	12201	67
11	2018	July	Land Registry	Calls	1662	1653	7
12	2018	July	Mapping	Calls	287	277	6
13	2018	August	Rates	Calls	14608	14494	116
14	2018	August	Land Registry	Calls	2054	2019	5
15	2018	August	Mapping	Calls	263	256	7
16	2018	September	Rates	Calls	15829	15478	357
17	2018	September	Land Registry	Calls	1825	1809	16
18	2018	September	Mapping	Calls	308	264	41
19	2018	October	Rates	Calls	14301	14201	100
20	2018	October	Land Registry	Calls	2071	2066	5
21	2018	October	Mapping	Calls	295	240	55
22	2018	November	Rates	Calls	12566	12442	120
23	2018	November	Land Registry	Calls	2221	2208	12
24	2018	November	Mapping	Calls	241	226	15
25	2018	December	Rates	Calls	7261	7235	26
26	2018	December	Land Registry	Calls	1454	1451	3
27	2018	December	Mapping	Calls	169	167	2
28	2019	January	Rates	Calls	11986	11940	50
29	2019	January	Land Registry	Calls	2062	2051	11
30	2019	January	Mapping	Calls	296	282	8
31	2019	February	Rates	Calls	9982	9936	53
32	2019	February	Land Registry	Calls	1688	1681	7
33	2019	February	Mapping	Calls	294	286	8
34	2019	March	Rates	Calls	7494	7461	41
35	2019	March	Land Registry	Calls	1745	1732	13
36	2019	March	Mapping	Calls	249	244	5
